Guides · Service & Care
Service & Care

Soft Serve Machine Maintenance: A Simple Guide to Fewer Breakdowns

Simple daily, weekly and scheduled routines that keep your machine reliable, compliant and serving perfectly.

Keep your machine running (and compliant)

Most breakdowns we're called to are preventable. A little routine goes a long way.

Daily

  • Follow the machine's clean/heat cycle
  • Wipe down draw valves and spouts
  • Check mix levels and rotate stock

Weekly

  • Full disassembly clean of parts that contact product
  • Inspect and replace worn O-rings and scraper blades — cheap parts that cause big problems when they fail
  • Check for unusual noises or ice build-up

Scheduled service

  • Have a technician service the machine on a regular schedule — it protects your warranty, keeps product quality high and catches issues early
  • Keep your refrigerant and test & tag compliance up to date

Want it handled for you? We offer scheduled preventive maintenance across South-East Queensland. Book a service or order genuine parts.